bpm'online

bpm'online is a premium vendor of process-driven cloud based software for marketing, sales and service automation. The beauty and core value of bpm'online products are the out-of-the-box processes that guide users through the most effective actions to accelerate results. Users love bpm'online's engaging interface with its social look and feel, free from redundant information that keeps them focused on what's relevant. bpm'online has been widely recognized by key industry analysts, receiving multiple awards from the likes of Gartner, Forrester and other reputed CRM publications.

bpm'online products helps to connects dots between marketing, sales and customer service, efficiently managing the complete customer journey – from lead to order, and to ongoing account maintenance.

  • bpm'online sales - Product features
    1. 360° customer view
    2. Collaboration tools
    3. Business Process Management
    4. Lead Management
    5. Opportunity management
    6. Orders and invoices
    7. Field sales management
    8. Sales forecasting
    9. Contract management
    10. Product management
    11. Document flow automation
    12. Project management
    13. Mobile sales
    14. Knowledge management
    15. Synchronization and integration
    16. System designer
  • bpm'online marketing - Product features
    1. 360° customer view
    2. Segmentation
    3. Website behavior tracking
    4. Lead management
    5. Trigger campaigns
    6. Personalized email marketing
    7. Event management
    8. Business process management
    9. Productivity tools
    10. System designer
  • bpm'online service - Product features
    1. 360° customer view
    2. Omnichannel communications
    3. Contact center
    4. Case management
    5. Knowledge management
    6. Service catalogue
    7. Business process management
    8. Synchronization and integration
    9. System designer
  • bpm'online provides software solutions for a number of verticals and industries
    • Financial Services
    • Professional Services
    • Retail
    • Media and advertising
    • Telecom
    • Manufacturing, wholesale and distribution
    • Pharma
    • Real Estate
    • Government
    • Government